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FAQ
Our customer service center is always ready to answer your questions, please contact us if you have any questions not listed below. You may find more information about HID technology on the What is HID? web page.
Q. What does "HID" stand for?
A. "HID" stands for "High Intensity Discharge." This latest automotive lighting technology is being used on most upscale vehicles and will eventually replaces conventional halogen bulbs.
Q. Why HID?
A. Most drivers said the almost complete darkness on isolated highways as a reason for why HID lighting is becoming popular. HID lights promote safety by providing a better overall view of the roadway and the ability to see upcoming objects quickly and more clearly e.g. road signs and objects on the road are easier to see when illuminated by HID headlights.
Q. How does HID work?
A. An electric arc is zapped between two electrodes in a bulb containing Xenon gas and the gas ignition causes a light discharge. This discharge is significantly brighter than a the standard halogen bulb while consuming much smaller amount of power.
Q. How does HID lighting compare to Halogen lighting?
A. HID light is best described as a bright-white, and is similar to natural daylight. It offers greater visibility on the road, especially at night. HID headlights are the safest headlights currently available and are now standard equipment on many upscale vehicles.
Q. What about light beam color of HID?
A. The color of the light source is expressed as its color temperature. As the color temperature increases, the color of the light moves from yellow to white to blue-white. HID headlights provide light at a higher color temperature than standard halogen headlights, which gives them a crisp white appearance. The table below shows the color temperature of various light sources. As a reference, sunlight at noon is 5250K.
Q. Is HID technology new?
A. HID lighting has been gaining ground over the past several years. HID lighting systems were first offered as an option on high-end luxury cars and are currently offered as standard equipment on 20% of all European vehicles. HID made its North American debut in 1995 on the Lincoln Mark VIII and today, HID headlights are available in the U.S. as standard on several high-end models. Although halogen is still used on the majority of vehicles manufactured today, HID will continue to make headway due to its safety and performance benefits.
Q. Can all vehicles be converted to HID lighting?
A. Almost all vehicles can be converted or upgraded. Please select the make of your vehicle to check the avaliability of the HID conversion kit. If you have further questions, please contact us and we will promptly anwser your questions.
Q. What is included in the HID Conversion Kit?
A. Two HID Xenon bulbs, two ballasts, two igniters, wiring harness and instructions.
Q. How difficult to install an HID system?
A. Anyone with basic mechanical and electrical skills should be able to install it. But we require installation by professional installers only. HID conversion kits typically take less than an hour to install. You replace the factory bulbs with the HID bulbs, connect the HID ballast into the bulbs and connect the ballast power wires to the original wiring harness in the car. Then mount the ballast and that's it!
Q. Are there any post installation procedures?
A. Retrofits can occasionally have glare issue if the HID light pattern is not adjusted properly after the installation. That's why we require installation of our systems by professional installers only.
Q. Can I reverse the HID setup back to my original halogen lighting?
A. Yes, all Xetronic HID systems are 100% reversible.
Q. Are HID bulbs street legal?
A. Not all products featured are legal for use on public roads in some countries, states, or localities. Please check with your governing agency for specific information. We do not endorse any illegal use of the HID conversion kits.
Q. What is your warranty for HID products?
A. Refer to the warranty information for details.
Q. Can HID work with Daytime Running Lights?
A. No. Daytime Running Light (DRL) MUST BE DISABLED for the HID conversion kits to function properly. Use of DRL with HID for extended period of time would permanently damage the HID systems and void the warranty. Please contact any authorized dealer of your vehicle for information on disabling the DRL.
Q. Can HID work with Auto On/Off Headlamp feature?
A. Our HID conversion kits may work with most (light-sensing) Auto On/Off Headlamp feature. However, you must switch to Manual On/Off if the HID lights are not function properly.
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